Once contacted by the patient, these companies relentlessly contact the physicians office for the power chair order.

Unfortunately, these companies are usually out of state and deliver the chairs via third parties such as UPS. Others maintain small sales offices that guise as a local presence. There is little planning or fitting done and repair facilities are minimal at best.
When you consider that your chair must last the patient for five years you soon realize the value of having the support of local technicians and clinicians.
 
If your patients have initiated contact with a television based provider you don’t have to use them to fill the order. In fact, you do your patient a great service by referring them to a local provider where they can get prompt service after delivery.