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Patients → Billing

Billing & insurance, explained plainly.

Direct answer: Diamond bills Medicare and most managed-care plans, and also sells direct via shop.diamondrx.com for cash-pay. You’ll get a clear statement and we’ll walk you through deductibles and any delayed-claim notices.

Your statement & deductible

Statements show what was billed, what your plan paid, and what remains. Deductibles reset annually — we can check where you stand before delivery.

If a claim is delayed

Payers often request added notes. We correct and resubmit — no need to reorder. You’ll receive an updated statement once adjudicated.

What we accept

Medicare, Medicare Advantage, and most managed-care plans in our service area. Cash-pay? Shop direct with transparent pricing.

Clinician coverage notes →

Patient guides on insurance

Breaking Down Insurance Coverage for DME
What payers typically review and why
How to Advocate for Yourself
Asking the right coverage questions up front

Coverage rules change by plan and LCD — this page is general information. Confirm benefits at (800) 977-3002.