Patients → Support
Resupply, troubleshooting, and a number that answers.
If equipment alarms or you’re low on supplies, start here — and call (800) 977-3002 anytime. 24/7 emergency oxygen support after hours.
Equipment alarms — quick triage
- Check power, tubing, and filters first
- Note the alarm sound/light and any display code
- Switch to backup if you have one
- Call us with model + code — we’ll walk you through it
Resupply & pickup
Filters, tubing, masks, batteries — request by phone or the form below. Riverside pickup available.
How to reach us
Mon–Thu 8:00–5:00, Fri 7:00–4:00 Pacific
Phone (800) 977-3002 · Fax 800-438-2048
24/7 oxygen support after hours
Get help — quick form
We’ll call you back at the number you provide. Do not include medical or insurance details (diagnoses, member IDs) in this form.